Dental health assessment

Lucy was the hygenist I saw. She was very courteous , professional, helpful and listened to my concerns and fears. She adapted her clean to my needs and offered optional suggestions. She gave me time to talk.She showed me how to use Tee Pee brushes and recommended a specific type. She was very reassuring and I felt confident with her. She checked in often. Afterwards I had little soreness which went away after a day. I am so pleased that it worked well as I was nervous given my past experience where it caused more problems in my gums.

The Practice has very high standards.

Very pleasant receptionists. Excellent treatment by Dr Prab Morgan.

Excellent partnership of dentist and dental nurse. Very efficient, friendly and professional. Everything explained fully. Great reception team. Ease of booking appointments on line.

N/A

I have been using this team since 1993 and no desire to change now.

I'm always treated in a friendly professional manner by all staff I encounter.Lucy who carried out my hygiene appointment is lovely, extremely courteous, always explaining what she's going to do and checking I'm ok

Everyone is so friendly and all future treatment is fully explained and one is made aware of the costs involved. Wish I had had a dentist like this years ago!

Prompt and efficient

The lady at reception was amazing and the dentist was very good with my child, he’s on the spectrum she explained everything and was only happy to go ahead if both him and myself were happy too , nothing felt pushed at all and my son was relaxed

Nervous patient. Acknowledged by staff and always carefully monitored. Particularly nervous on this visit for unknown reason. Immediately noticed and treatment progressed slower to counter this.

Excellent personal care by the clinician and staff. Everything explained in advance including any options. Aftercare explained as well plus follow up calls to check I was ok after some unpleasant treatment.

Great dentist. Had a major root canal done and Dr Landau was amazing. He genuinely cared about me as a patient, knowing I was anxious and helped calm my nerves. Plus we had a good sing along to the radio whilst drilling my tooth!!

I am very happy with my treatment and feel confident with my dentist who is doing a good job

Aaron was fantastic with my son making his first experience of tooth extraction easy. Follow up call was greatly appreciated by me and my son!

Aaaronensures that you are aware of the procedures and implications

Always exceptional service from all

Everyone was very helpful and kind, smiling and relaxed, making my son’s visit a pleasant one

Efficiency ,highly competent and professional. Warm friendly inter-relational skills. Felt all staff really cared and were genuinely interested about the patient and their experience, not just now but in time ahead too. Don’t think it was just because they knew there would be a patient satisfaction survey. Has been my consistent experience over a number of years. They have their organisational values set up on the entrance, which they do seem to meet, for me at least. Congratulations to this practice.

Everyone is professional, very courteous and always willing to help in any way they can.