Dental health assessment

Very professional and friendly

From the moment you walk in to the building you are treated with excellent customer service. The reception team are incredibly polite and helpful, the dental nurse and dentist are a very friendly team and make you feel at ease by making polite and professional conversation.

Everyone from reception staff through to the clinicians are always efficient, friendly and professional.

Very nice and friendly with professional people

The clinician listens to the patient and always gives the advice in the patients best interest.

Well treated by reception and saw the dentist very close to expected time. Care take to make sure I was comfortable and progress of treatment explain as it was ongoing.

Dr James is likeable and friendly, builds report easily and takes the time to sit and listen. Both dental nurses I have had were also both very kind.

Everything went smoothly

Hygienist made me at ease through whole process

Everyone from the reception team to the dentist, were friendly, polite and courteous. My dentist listened to my concerns and offered a solution. I cannot fault any part of the process or any of the staff I encountered. First class.

I’ve been with the practice for over 50 years so friendly so professional nothing is too much trouble just the best

I have always been very reluctant and scared to go to the dentists, but Dr James Lakin was very professional and efficient. had a very good experience.

I felt valued and felt like an individual. I didn’t feel like I was a hassle at any point despite being phobic and I also appreciated that I wasn’t pushed to proceed with any treatment - I really do feel that I can take things at my own pace and I have complete trust in the clinicians

The dentist. Aaron, if it was not for him I doubt we would attend. He is so caring and informative. I was also particularly impressed with the receptionist on our visit, she was extremely kind to an elderly gentleman who needed a little more assistance. It was lovely to see.

On-time, friendly, thorough

Dentist is extremely thorough and makes time to listen to anything you have to say and gives good advice without feeling pressured in a pleasant and welcoming manner. Would recommend .

Absolutely positive and best experience I ever had with a dental surgery. During February/March I travelled the UK and - Murphy‘s law - suffered dental problems 1) during my travels, 2) even worse on a Friday and 3) while needing to leave Aylesbury on Saturday for my next destination. Thanks to the supernice and friendly reception staff I got an immediate appointment on a Saturday! Not only was I happy to get help, even better was my experience with dentist Dr. Prab Sandhu: fast help and examination, very experienced and trustworthy, takes time to explain (no stress on the patient), straightforward, clear and friendly communication, calm atmosphere. Overall summary: + I felt welcome as new patient without an appointment + uncomplicated digital administration processes around registration, invoicing, payment, xrays, diagnostic report + little waiting time + trustworthy, experienced and friendly dentist + friendly staff + pleasant medical practice rooms There is one minus I indeed consider very negative: - They do not operate a medical practice in my home country Germany ;-) Thanks and best regards from Germany

Polite and welcoming staff, clean environment and reassurance offered for anxious patients.

Always very attentive and thorough and allows time to chat very courteous staff

Sound communication, interest & careInformation pre treatmentExpectations during treatment Care during treatmentSummary of result verses planCommunication for follow upVery professional by Head of Practice & support clinician & team management & reception.